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Return & Refund Policy

At Kauai Furikake Co, we take pride in crafting small‑batch, high‑quality furikake made with care on Kaua‘i. Because our products are food items, we are unable to accept returns once a package has been opened.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or missing items, please contact us within 7 days of delivery. We’ll gladly replace the item or issue a refund. Photos of the issue help us resolve things quickly.

All Sales Final on Opened Food Products

For safety and quality reasons, we cannot accept returns or offer refunds on any opened food products.

Shipping Costs

Shipping fees are non‑refundable unless the issue was our mistake.

How to Reach Us

If you have any concerns about your order, please feel free to contact us with your name, order number, and a brief description of the issue. We’re here to help and want you to love your furikake.